Enhanced security now as standard!


We can finally reveal the new security enhancements we’ve put in place, as standard!

We’re pleased to let you know that we’ve teamed up with Yale, and have set a new standard in uPVC profile supply and security. All of our uPVC casement, fully reversible, and tilt and turn windows, and residential doors are now certified to PAS 24.

To add to this, all casement windows, and residential doors fitted by someone who is part of either Fensa or Certass, a competent person scheme, will qualify for the industry’s best ever homeowner guarantee – the Stevenswood Protection Promise.

Read on to find out more about PAS 24 and its benefits, the updates that have been made to our products, plus find out more about the Stevenswood Protection Promise, and how your customer could qualify for up to £6,500 in the event of a break in.

What is PAS 24?

PAS 24:2016 is a Product Assessment Specification. It specifies test methods and acceptance criteria relevant to the enhanced security performance of doorsets and windows intended to resist methods of attack experienced or associated with the casual or opportunistic burglar. Having PAS 24 on a huge part of our range shows that we’re investing in security, and ensuring that you can confidently sell secure products to your customer.

What’s been updated on our products?

Check out the window and door images below! For the ones marked as ‘England’ these updates refer to our Halo, Rehau and Eurocell products, and for ‘Scotland’ these refer to our VEKA products.





All casement windows and residential doors have been updated on our Rehau, VEKA, Halo and Eurocell profile, and qualify for the Stevenswood Protection Promise and are certified to PAS 24.

The hardware has also been updated on our fully reversible and tilt and turn windows, which are certified to PAS 24, but don’t qualify for Stevenswood Protection Promise.

What products qualify?

The following matrix demonstrates what products in our range qualify for either PAS 24 as standard, as well as the Stevenswood Protection Promise.

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To make the products easy to identify, we’ve included the PAS 24 logo on our quotations, and this will show up next to qualifying products!   

What is the Stevenswood Protection Promise?

This is the industry’s best ever homeowner guarantee, and is applicable to customers who purchase qualifying products, and who are part of a competent person scheme. SPP is backed by leading hardware provider, Yale, and delivers up to £6,500 in the event of a break in through correctly configured and installed Stevenswood windows and doors.

If you qualify to offer this to your customer, then please visit our Stevenswood Protection Promise registration and claim page, as your customer will be required to register for SPP within 28 days of the installation.

You can see full terms and conditions of the Stevenswood Protection Promise here.

What to do if you’re part of Fensa or Certass

To help you with the process of being able to offer this amazing guarantee, please let your local trade counter know if you’re part of a competent person scheme. We can then register this on our system, and the following two things will happen;

-          An update will be made to your bespoke marketing support, so that your brochure now tells customers about the guarantee they will get with Yale, when they buy from you

-          We will supply you with registration flyers to give to your customer with instructions on how to register for the Stevenswood Protection Promise

How to register for a competent person scheme

Being part of a competent person scheme means that you’ll register each job with the scheme to certify your work, adding even more value to the years of experience you have.

The two schemes which qualify for SPP are Certass and Fensa. We’re not affiliated with either of them, however if you’d like to find out more information and enquire about joining either scheme you could use the information below.

Certass - www.certass.co.uk

Fensa - www.fensa.org.uk

Why did we make this change?

We’re committed to being a forward thinking trade counter network, and take pride in leading the way with all things customer and product. That’s why we took the decision to enhance the security on our uPVC windows and doors, and are delighted that all changes will take place from Monday 23rd September.

We hope that you’ll see the huge benefit in this, and feel confident in promoting this to your end user customer as a great selling point.

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Nicola Betts