On 5th and 6th September, we held a very unique, industry leading, 2 day training event at our Branch Support Centre in Livingston. All our branch managers and area managers from across the UK attended.
We were so excited for our very first annual training event, and it really didn’t disappoint! Here’s a sneak peak of our event highlights video!
We invited our key suppliers including Synseal, Rehau, Customade Group, Door-Stop, Solidor, Soudal and Rapierstar. The suppliers were given the brief of setting up a stand, similar to that of a trade show. They were then asked to train our team and give them the tools to talk comfortably and knowledgably to our customers. The training was invaluable to everyone!
We carried out an employee feedback survey, as well as a supplier one. We wanted to ensure that the event was well received, and the feedback has been amazing! Our staff were engaged, and excited by how passionate our suppliers are about their products
We’re putting the training to the test over the course of the next 5 weeks too. We’ve got 5 amazing promotions running up until the end of November, so our branches have a great opportunity to use the skills they’ve learnt!
Promotions include the following;
- 20% off Stratus Roof
- 10% off a Rehau window/door order up to the value of £2000+VAT
- £50 off any Door-Stop Composite door
- Free glass on a Warmcore Bi-fold door
- Free Lock Lock upgrade on any Solidor Composite door
Contact your local trade counter to get a quote.
It was important to us to get good feedback from our suppliers, and it’s been great. Rehau’s Window Division Sales Manager, Declan Coulter said “It was a great event, and a rewarding couple of days. It was good to meet everybody and have the chance to present Rehau to the branch managers”. Their North West Sales Manager, Matt Janicki commented “It was the best run corporate event, from start to finish, we have ever attended”. This comes at a time when Rehau has been introduced to our Glasgow Anniesland, and Edinburgh Sighthill branches. It’s also available at all of our Trade Counters in England.
Our Commercial Director, Joe Trueman said “We wanted to use the event as an occasion for our suppliers to train our staff, as well as cement stronger relationships between suppliers and branches. They received training on the products we currently sell, as well as the products we’ll be selling soon. We can’t thank our suppliers enough for the effort that was put in over the 2 days – it was great to see everyone’s stands, and all the stunning products on display. We’re really encouraged by the initial feedback, and are looking forward to running the event next year”.
Here’s our CEO John Declerck, and our Commercial Director Joe Trueman being interviewed!
At Stevenswood we’ve got some amazing unique services, like free skip use, free packers and fixings, and free bespoke marketing support. This is available at a number of our branches. We want tradespeople all over the UK to be ‘Sorted’, which is why we’re consistently improving our customer service offering, as well as our product range.
We’re already looking forward to next years event, and the fun we’ll have making it even bigger and better in 2018!